I mean, I believe in marketing. I could even define it, it's basically a combination of messaging and outreach. Simple enough. Plenty of variations, like which message will motivate which people, and what medium will be effective in reaching them, and so on and so forth. But at root it's the message that matters, followed closely by who you're talking to. If either one are off the entire thing's a lost cause.
Sometimes people confuse that idea of messaging. We often hear the "if you have a great product people will flock to it" and the converse which is that "if the product sucks marketing is just lighting money on fire."
All true, and doesn't conflict at all with what I said above. Your message has to be some elaboration on why what you're doing is of genuine interest to the audience in question. I added the extra double bold there for a reason. You have to communicate with your audience. But you also have to tell the truth.
If the product is amazing but nobody knows how to use it you have problems. If its benefits aren't immediately apparent you have to communicate. If it doesn't have benefits to someone and you tell them to buy it anyways you're not marketing, you're lying. And if you present your product to an audience in a way that they find offensive or just stupid or silly you've lost your shot, the product won't save you if you lose them on the way in. You always have to communicate clearly and compellingly and to the right people -- in the right way.
That's kind of it.
There are tricks: like how to time media, how to augment free press (PR) with targeted advertising. How to respond to a crisis or disaster or product failure. How to change entrenched perceptions of you or your company as you move into a new sector, etc. There's also process stuff that just plain works, as this very highly recommended article about QVC in The Atlantic gives as one great example.
Then there are the other kind of tricks. The ones where trick is synonymous with gimmick. Where it's all about some "system" or obsessing about logos and mission statements and gobbledygook.
Now -- in fairness -- there's something called "Corporate Culture" which matters a whole lot. I read Tony Hseih's book "Delivering Happiness" and it's one of the best I've ever read on management philosophy, with a concentration on the employee and workplace culture as paramount. Get it.
But I'm not talking about that, I'm talking about this:
But to be honest, hey, it is a nice card I suppose.
In my opinion that's not actually as insane as an idea I heard from a billed "Marketing Guru" recently, and I don't think they were kidding. It was bizarre enough that I finally just decided I had to see what it was like to try and execute, just out of sheer morbid curiosity.
Want to know what it was? I already wrote a blog post on that one elsewhere... read all about it here if you're interested. Here's a sneak preview:
that's the biggest misconception about marketing. that it's just the "promotion" part of the 4 ps. that's marcom. true marketing is promotion AND product, price and place. So a real marketer is developing products, determining the price the market will bear that will also deliver the desired margin and figuring out where to sell the damn thing.
a marketing guru is a product, sales and p&l guru.
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